We offer private classes for your staff at our training facility in Beaverton or at your business. We usually request a minimum of ten attendees for classes at your business, but exceptions can be made. The minimum number depends on distance from our training center and other factors. Private class tuition varies with distance, timing and special requirements. Please call for details.

We are also interested in ongoing arrangements to ensure that your employees receive consistent, reliable, quality alcohol server training and refresher training at competitive prices. Our professional staff provides quality training designed specifically for the hospitality industry. Our interactive training tools and multimedia delivery holds interest and increases retention of critical information.

All AST classes incorporate quality customer service as an essential component of alcohol server training. Your servers will learn how quality service encourages good tips, results in a safer and more enjoyable shift, and promotes job security through a better understanding of their role in the success of your business.

ID/Intervention/RVP Compliance classes

Would you like your staff to improve their intervention and ID checking skills? If they don’t need to take the entire OLCC server education class we offer an alternative solution. AST now offers one- or two-hour customized training sessions either at your business or our training center.

Our “ID/Intervention” and RVP compliance classes are highly motivational. We focus on practical ID checking and intervention skills, such as refusals, handling difficult customers, and slowing and stopping service while keeping the experience as positive as possible for everyone - especially your customer.

Practical, hands-on and multimedia ID/Intervention training provides a realistic and interesting way for servers and managers to learn fast, effective techniques for checking IDs. With a little practice, your servers should be able to check an ID and spot an alteration in just a few seconds - nearly every time!

RVP - Responsible Vendor Program

OLCC uses the Responsible Vendor Program (RVP) to encourage liquor licensees to train their employees on a regular basis - four times a year. If you get an OLCC citation you may have thousands of dollars in sanctions mitigated (reduced) through RVP compliance.

Call us, visit OLCC’s web site, or click here to see more information about the Responsible Vendor Program

We can provide one hour classes at your business four times a year; each quarterly training session is customized for your business. Each session covers all required topics plus skills training in the use of excellent customer service to recognize minors and intoxicated customers. Your employees will learn ways to refuse illegal sales that minimize conflicts with customers and interruption of business.

Why choose AST?

Insight Productions, Inc. / AST is a 35-year old training company. We have designed and produced professional, technical, and skills training for hundreds of federal, state and local government agencies, and local, regional and international businesses over more than three decades.

We produce alcohol sales training used by thousands of food retailers in seven western states. We are professional trainers. Our classes are carefully designed to hold interest, engage learners, and focus on the essentials of responsible alcohol service.

Motivated employees

You can be sure that when one of your employees leaves our class they will understand and appreciate the importance of being a professional. That means taking care of their own business, their employer’s business, and their customers. They will understand that being a professional benefits everybody.

The benefit for you? Your servers will understand their exposure to the problems that follow illegal alcohol sales and will be more careful to avoid such sales. Your servers will know the laws and understand that serving alcohol responsibly protects and benefits them, personally.

We can lower your cost of doing business

We would like to discuss your training needs and work with you to find solutions that are right for your business.

• We can reduce your exposure to lawsuits and OLCC sanctions
• We can improve the quality and consistency of your customer service
• We can help you to improve your bottom line with training specifically designed for your business
  
  ...at a fraction of the cost of one OLCC citation.

Please call 503-641-6320 or contact jim@ASTraining.org for additional information or to arrange a no-obligation meeting.